Last updated: February 17, 2026

At Syphos, we place great importance on protecting your privacy and the security of your personal information. We therefore invite you to review the privacy policy applicable to the entire syphos.ca website.

Privacy Policy

By using the Syphos website, you consent to the collection and use of your personal information in accordance with the privacy policy.

Information Collection

Syphos collects your personal information when you interact with its website or fill out a form. The information collected includes:

Your first and last name
Your email address
Your phone number
Your IP address
Your geolocation information
Your browsing information – date and time of the start and end of your visit
Your point of origin (organic, social media, email, etc.)
Your activity on the site (clicks, scrolling, etc.)
Your use of the information
The domain of the previously visited website
The URL and titles of the pages visited

The information collected is used for:

Improving the site and its content
Personalizing your experience based on your interests
Responding to your questions and requests
Improving our services
Displaying personalized advertisements and content;
Analyzing your use of our site (via Google Analytics) to calculate the number of visits, pages viewed, and time spent on the site.

Information Protection

Syphos takes reasonable measures to protect your personal information against theft, loss, unauthorized access, disclosure, reproduction, use, modification, and transfer to a third party for processing or other purposes.

Despite these measures, it should be noted that no method of transmission over the Internet or electronic storage is completely secure, and therefore we cannot guarantee the absolute security of your data.

Control and Disclosure of Personal Information

Syphos agrees that the personal information collected will not be transmitted, sold, or rented to third parties without your authorization. However, by consenting to the privacy policies, you authorize Syphos to grant access to your information to third-party service providers who collaborate in the operation of our site or to provide you with related services, subject to the confidentiality of this information.

Cookies and Similar Technologies

Syphos uses cookies and other similar technologies to improve the browsing experience on our site. These cookies contain information about the browser you are using and the pages you have visited.

You can manage your preferences, delete, or disable cookies at any time through your browser settings.

Links to Other Websites
The Syphos website may contain hyperlinks to other websites. The information collected on these sites is not subject to our privacy policy, and we are therefore not responsible for their privacy practices. We encourage you to read the privacy policies of these sites.

Changes to the Policy

Syphos reserves the right to update the privacy policy outlined above at any time. Any changes will be posted on this page with the date of the last update. We encourage you to check this page regularly to stay informed of any changes.

Our use of personal information is governed by the Privacy Policy in effect since September 22, 2023.

International Transfers of Personal Information (Transferts hors Québec) International Transfers of Personal Information Some of your personal information may be stored or processed outside the Province of Québec, including in other provinces of Canada or in foreign jurisdictions, particularly when we use third-party service providers (such as cloud hosting services, analytics providers, or email service platforms). When personal information is transferred outside Québec, Syphos ensures that appropriate safeguards are in place, including contractual clauses and security measures, to provide a level of protection equivalent to that required under applicable Québec privacy legislation. By using our website and services, you acknowledge that your personal information may be transferred outside Québec in accordance with this section.

Retention Period 

Retention of Personal Information Syphos retains personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required or permitted by applicable laws. Retention periods may vary depending on: The nature of the information; The purposes for which it was collected; Legal, regulatory, accounting, or reporting obligations. Once the retention period has expired, personal information is securely destroyed or anonymized in accordance with our internal policies and applicable legal requirements.

Rights of Individuals

Your Rights In accordance with applicable privacy legislation, including Québec’s Act respecting the protection of personal information in the private sector, you have the following rights: The right to access your personal information; The right to request rectification of inaccurate, incomplete, or outdated information; The right to withdraw your consent, subject to legal or contractual restrictions; The right to request deletion of your personal information, where applicable; The right to request information about how your personal information is processed; The right to request data portability, where applicable. These rights may be subject to certain legal limitations.

Exercising Your Rights and Complaints

Exercising Your Rights and Filing a Complaint To exercise your rights or to file a complaint regarding the handling of your personal information, you may contact our Privacy Officer: Philippe Jean Chief Operating Officer, Co-founder Email: loi25@syphos.ca We will respond to your request within the time limits prescribed by applicable law. If you are not satisfied with our response, you may file a complaint with the Commission d’accès à l’information du Québec.

Automated Decision-Making and Profiling

Automated Decision-Making and Profiling Syphos may use certain technologies that involve automated processing of personal information, such as analytics tools and advertising platforms, to analyze user behavior, personalize content, and improve our services. These processes may involve profiling based on browsing behavior, preferences, and interaction with the website. No decisions producing legal or similarly significant effects concerning you are made solely on the basis of automated processing. You may contact us if you wish to obtain additional information about such processing.  

Minors and Vulnerable Persons 

Minors Our website and services are not intended for individuals under the age of 14. We do not knowingly collect personal information from minors under 14 years of age without the consent of a parent or legal guardian. If we become aware that personal information has been collected from a minor without appropriate consent, we will take steps to delete such information promptly.

Subcontracting and Cloud Services

Service Providers and Cloud Computing Syphos may use third-party service providers to host data, analyze website traffic, manage communications, or provide technical support. These service providers may have access to personal information strictly as necessary to perform their services and are contractually required to maintain confidentiality and implement appropriate security safeguards. Syphos ensures that all subcontractors handling personal information comply with applicable privacy legislation.

Logging and Traceability 

Logging and Monitoring Syphos may maintain logs and monitoring systems to ensure the security, integrity, and proper functioning of its systems and services. These logs may include technical information such as IP addresses, connection times, and system activity. This information is used strictly for security, troubleshooting, fraud prevention, and compliance purposes.

Privacy Incidents

Privacy Incidents In the event of a confidentiality incident involving personal information that presents a risk of serious harm, Syphos will: Take reasonable steps to reduce the risk of harm and prevent recurrence; Notify affected individuals where required by law; Notify the Commission d’accès à l’information du Québec, when applicable; Maintain a register of confidentiality incidents as required by applicable legislation.

Privacy Officer

If you have any questions or concerns about our Privacy Policy, please send your request to our Privacy Officer, Philippe Jean, Chief Operating Officer, Co-founder, at loi25@syphos.ca.